Japan
Japan's Premier Outsourcing Partner
transcosmos leads Japan's outsourcing industry as the highest-revenue provider, backed by our comprehensive service portfolio that transforms customer experiences and business operations. Our market leadership position reflects our ability to deliver end-to-end solutions that drive measurable business value.
Japan's Trusted Leader: Where Local Excellence Powers Business Success
As Japan's leading outsourcing provider by revenue with nearly 60 years of market experience since 1966, transcosmos delivers unmatched expertise in the Japanese market. Our comprehensive service portfolio spans customer support, back-office operations, IT support, and engineering services, enhanced by advanced analytics and AI technology through our patented TCI-DX framework. What sets us apart is our ability to leverage deep understanding of Japanese market dynamics and consumer trends into operational excellence, while providing end-to-end support from operational optimization to marketing and sales enhancement. This unique combination of market leadership, technological innovation, and cultural understanding enables us to guide our partners toward business success in Japan.