Ecommerce Operation
Global E-Commerce Excellence: Your One-Stop Solution
transcosmos delivers comprehensive e-commerce services designed to propel your business onto the global stage, with a strong focus on Asian markets. Our end-to-end solution encompasses every aspect of online retail, from e-commerce website development and operations to fulfillment, customer services, web marketing, and advanced analytics. Leveraging our extensive network across Asia and beyond, we seamlessly integrate these critical components to streamline your e-commerce operations, drive product sales, and enhance customer satisfaction. Whether you're expanding into key Asian markets or optimizing operations globally, transcosmos provides the local expertise and global support needed to thrive in the competitive digital marketplace, ensuring your success from regional Asian expansion to worldwide growth.
Ecommerce One-Stop Service
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Consulting
Solves your issues from business strategy planning to operational optimization.
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Research & Strategy Planning
Redesign the customer touch points with VOC analysis and user data.
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EC Promotion
Promotions through several media, including Social media Campaign and Creative, etc.
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ECsite / Mall Operation
Configuring required functions on EC shop and supporting from strategy planning of contents.
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Order Management
Realizing the cost reduction by total automation management with RFA switched from manual operation.
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Fulfillment
Logistic Optimization Implementing improvement measures for the lapping and delivery process.
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Customer Care
Seamless Customer Support accommodating Multi Channels.
E-Commerce Sales Channel
transcosmos’s Global E-Commerce Major Channels per Country & Region