Every client comes with a unique challenge.
Here's how we solved them - across industries, markets, and service areas. Browse by industry or solution to find the story most relevant to your business.
By Solution
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CX
View DetailsAPAC HUB
15 Languages, One Hub: How transcosmos Cut Costs 30% for a Global Appliance Manufacturer
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CX
View DetailsJapanese Operation DX
Japanese Customer Support DX: From Onshore to AI-Powered Operations
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CX
View DetailsEnglish HUB
24/7 Claims & Assistance Support: From 5 Agents to 25 FTEs Across 7 Channels
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CX
View DetailsNon-Voice English HUB
Indonesia English Non-Voice Hub: #1 Vendor Ranking, 600 Seats, 40% Cost Savings
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BPO
View DetailsSales Back Office
Sales Back-Office Digital Transformation in Thailand: From Manual to Automated
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BPO
View DetailsFinance & Accounting Back Office
Finance Back-Office Consolidated Across 4 Asian Markets with One SOP
By Industry
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Automotive
View DetailsDigital Customer Journey with Integrated Online Sales Support
Success Story in Automotive Industry
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Automotive
View DetailsDelivering Excellence in Automotive Customer Support
Success Story in Automotive Industry
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Automotive
View DetailsSupporting Market Entry: A Comprehensive Approach to Japanese Market Success Story
Success Story in Automotive Industry
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Streaming Service
View DetailsPowering Streaming Success: Complete Solutions for Global Growth
Success Story in Streaming Service
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Delivery Service
View DetailsDelivering Success: Complete Solutions for Growing Platforms
Success Story in Food Delivery Service
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Social Media & Entertainment
View DetailsGlobal Trust & Safety Operations for Major Social Platform
Success Story in Social Media Platform
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Retail
View DetailsTransforming E-commerce Customer Experience Across Global Markets
Success Story in Retail Industry
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Retail
View DetailsDriving Seller Growth Through Strategic Support & Technical Enablement
Success Story in Retail Industry
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Retail
View DetailsSafeguarding E-commerce Integrity Through Comprehensive Site Monitoring
Success Story in Retail Industry