Client Success Stories

Real Challenges. Real Solutions. Real Results.

Every client comes with a unique challenge.

Here's how we solved them - across industries, markets, and service areas. Browse by industry or solution to find the story most relevant to your business.

By Solution

  • CX

    APAC HUB

    15 Languages, One Hub: How transcosmos Cut Costs 30% for a Global Appliance Manufacturer

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  • CX

    Asian Local Expertise

    Content Moderation at Scale: 5,000+ FTEs Across 6 Asian Markets

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  • CX

    Asian Local Expertise

    FMCG Customer Care Across 10 APAC Markets: 15+ Years of Trust

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  • CX

    APAC Offshore

    Vietnam Offshore: Japanese & Korean Language Operations at Optimal Cost

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  • CX

    Japanese Operation DX

    Japanese Customer Support DX: From Onshore to AI-Powered Operations

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  • CX

    English HUB

    24/7 Claims & Assistance Support: From 5 Agents to 25 FTEs Across 7 Channels

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  • CX

    Non-Voice English HUB

    Indonesia English Non-Voice Hub: #1 Vendor Ranking, 600 Seats, 40% Cost Savings

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  • BPO

    AI-Powered Global IT Helpdesk

    60% Bot Resolution Across 9 APAC & EU Markets

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  • BPO

    Sales Back Office

    Sales Back-Office Digital Transformation in Thailand: From Manual to Automated

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  • BPO

    Finance & Accounting Back Office

    Finance Back-Office Consolidated Across 4 Asian Markets with One SOP

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By Industry

  • Automotive

    Digital Customer Journey with Integrated Online Sales Support

    Success Story in Automotive Industry

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  • Automotive

    Delivering Excellence in Automotive Customer Support

    Success Story in Automotive Industry

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  • Automotive

    Supporting Market Entry: A Comprehensive Approach to Japanese Market Success Story

    Success Story in Automotive Industry

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  • Streaming Service

    Powering Streaming Success: Complete Solutions for Global Growth

    Success Story in Streaming Service

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  • Delivery Service

    Delivering Success: Complete Solutions for Growing Platforms

    Success Story in Food Delivery Service

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  • Social Media & Entertainment

    Global Trust & Safety Operations for Major Social Platform

    Success Story in Social Media Platform

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  • Retail

    Transforming E-commerce Customer Experience Across Global Markets

    Success Story in Retail Industry

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  • Retail

    Driving Seller Growth Through Strategic Support & Technical Enablement

    Success Story in Retail Industry

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  • Retail

    Safeguarding E-commerce Integrity Through Comprehensive Site Monitoring

    Success Story in Retail Industry

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Don't see your industry or challenge? Let's talk - we've likely solved it before.

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