Finance & Insurance
APAC Finance & Insurance: The Digital Imperative
APAC's finance and insurance sector is undergoing rapid transformation, driven by digital innovation and changing customer expectations. Traditional institutions face unprecedented challenges from fintech disruptors and super apps, while managing diverse regulatory environments across markets. Success demands balancing digital transformation with local market understanding, all while delivering seamless customer experiences and maintaining security compliance. Navigate this dynamic landscape with a partner who understands both regional complexities and digital innovation.
From Paper to Data: AI-Powered Document Processing
Financial institutions and insurers still process large volumes of paper-based applications, forms, and underwriting documents - work that is slow, labor-intensive, and difficult to scale without adding headcount.
transcosmos addresses this with trans-Xsynk, our AI-OCR and generative AI extraction solution, combined with human verification to ensure accuracy. Applied across financial services use cases including credit card application processing and life insurance underwriting, trans-Xsynk delivers information retrieval rates above 90% and extraction accuracy above 95%, turning paper-based processes into fast, reliable digital workflows.
- AI-OCR and generative AI-based data extraction from paper documents
- Human verification layer to ensure accuracy
- 90%+ information retrieval rate, 95%+ extraction accuracy
- Proven across credit card application processing and life insurance underwriting
Turning Back-Office Data Into a Business Asset
Lending operations often run as a series of disconnected manual steps - application intake, underwriting, contracting, and collections - each handled separately, with no shared data to guide decisions or improve performance across the full lifecycle.
transcosmos automates each stage of the lending process with RPA - from application intake through underwriting, contracting, and collections - then integrates the data generated across all four stages into a single view. This gives management visibility into the metrics that matter at every step, from application processing time and OCR accuracy to underwriting turnaround, contract rates, and collection performance, turning previously siloed operational data into a shared resource for improving the business.