Global Operations, Managed from Your Backyard.

transcosmos America provides the local presence and global delivery network US companies need to scale customer operations - cost-effectively, without compromise.

The Offshore Advantage. With US-Based Accountability.

Managing offshore operations shouldn't mean losing control. transcosmos America puts US-based project managers and operations leads between you and our global delivery network - so you get the cost savings of offshore without the communication gaps, time zone headaches, or quality risks that come with it.

Offshore CX Operations - US Managed

High-quality English customer support delivered from our Philippines and Indonesia English HUBs - managed end-to-end by our US-based team. Local accountability. Offshore efficiency.

  • 60–80% cost savings vs. domestic operations
  • CEFR B2+ English talent
  • ISO 27001 / COPC & Six Sigma certified
Explore English Speaking Market Hub

Global IT Outsourcing - US Managed

IT helpdesk and global IT governance delivered through our Malaysia and Philippines ITO centers - with US-based management ensuring seamless coordination across time zones and markets.

Explore IT Outsourcing

HOW IT WORKS

Global Delivery. Local Control.

transcosmos America serves as your single point of contact - bridging your US business with our global delivery network. Your US-based PM owns the relationship, manages performance, and ensures your standards are met across every offshore site.

  • Company

    Your US Business

  • transcosmos America

    US-Based PM & Operations Management

  • Operation HUB

    Philippines / Indonesia

WHY transcosmos AMERICA

Why Global Companies Choose transcosmos America.

US-Based Management - Your PM is in your time zone, speaking your language

Proven Offshore Network - 19,000+ English-proficient professionals worldwide

Cost Efficiency - 60–80% savings vs. domestic operations

Quality Guaranteed - ISO 27001, COPC & Six Sigma, data privacy compliant

Scalable - From small pilots to enterprise-scale operations

Case Study

Ready to scale your operations with a partner you can trust?

Are You an Asian Company Entering the US Market?

transcosmos America also supports Japanese, Chinese, and other Asian companies looking to grow in the US - from digital marketing and brand localization to e-commerce operations on Amazon, Shopify, and beyond.

Explore New Market Success Package

Want to learn more about our US market services and e-commerce solutions for Asian businesses?