United States
Global Operations, Managed from Your Backyard.
transcosmos America provides the local presence and global delivery network US companies need to scale customer operations - cost-effectively, without compromise.
The Offshore Advantage. With US-Based Accountability.
Managing offshore operations shouldn't mean losing control. transcosmos America puts US-based project managers and operations leads between you and our global delivery network - so you get the cost savings of offshore without the communication gaps, time zone headaches, or quality risks that come with it.
Offshore CX Operations - US Managed
High-quality English customer support delivered from our Philippines and Indonesia English HUBs - managed end-to-end by our US-based team. Local accountability. Offshore efficiency.
- 60–80% cost savings vs. domestic operations
- CEFR B2+ English talent
- ISO 27001 / COPC & Six Sigma certified
Global IT Outsourcing - US Managed
IT helpdesk and global IT governance delivered through our Malaysia and Philippines ITO centers - with US-based management ensuring seamless coordination across time zones and markets.
HOW IT WORKS
Global Delivery. Local Control.
transcosmos America serves as your single point of contact - bridging your US business with our global delivery network. Your US-based PM owns the relationship, manages performance, and ensures your standards are met across every offshore site.
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Company
Your US Business
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transcosmos America
US-Based PM & Operations Management
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Operation HUB
Philippines / Indonesia
WHY transcosmos AMERICA
Why Global Companies Choose transcosmos America.
US-Based Management - Your PM is in your time zone, speaking your language
Proven Offshore Network - 19,000+ English-proficient professionals worldwide
Cost Efficiency - 60–80% savings vs. domestic operations
Quality Guaranteed - ISO 27001, COPC & Six Sigma, data privacy compliant
Scalable - From small pilots to enterprise-scale operations
Are You an Asian Company Entering the US Market?
transcosmos America also supports Japanese, Chinese, and other Asian companies looking to grow in the US - from digital marketing and brand localization to e-commerce operations on Amazon, Shopify, and beyond.