Already in the Market? You Need More Than Local Presence.

Missing sales opportunities in key local channels, sales resources stretched too thin to move proactively, and struggling to stand out from local competitors - growing in a market you're already in takes more than just being there. transcosmos combines local commerce operations, sales enablement, and data-driven CX to help you capture more demand and build a defensible edge across Asia, the US, and beyond.

SOLUTION 1

Turn Local Platforms Into Growth Channels

End-to-end e-commerce operations - from sourcing to site build, customer care, order management, and fulfillment - through to sales across leading local marketplaces and platforms, backed by strategic partnerships with Global-e and Shopify.

  • One-stop coverage from sourcing to operations to sales
  • Multi-country, multi-channel coverage across major regional e-commerce platforms
  • Strategic partnership with Global-e (cross-border e-commerce SaaS)
  • Partnership with Shopify (site build & operations support)

SOLUTION 2

Extend Your Sales Reach Where Field Teams Can't

A dedicated business development function for markets where local sales resources are limited or field sales alone can't cover the ground - from outbound channel development through order handling and ongoing customer follow-up.

  • B2B outbound support, approaching the right channels by country
  • Post-outbound customer follow-up and order handling
  • VOC-driven continuous improvement

SOLUTION 3

Data-Driven CX Analytics & Optimization

Customer data unified across marketing, sales, and support into a single platform, with AI-driven behavioral analysis and automated cross-channel execution that turns CX into a measurable, continuously improving advantage.

  • Customer data integration (CDP) across e-commerce, social, retail, and contact centers
  • AI-driven behavior analysis by customer segment
  • Automated cross-channel execution (CEP)
  • Continuous improvement cycle

One Partner. Every Channel. Every Market.Your Next Growth Phase Starts Here.

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FAQ

Q1: We're already operating in this market - how can transcosmos help us sell more?

We help you capture demand you're currently missing by extending your presence into major local purchasing channels and platforms you haven't fully activated, combined with sales enablement and CX improvements that convert more of the traffic and customers you already have.

Q2: Our field sales team can't cover every location - how do you fill that gap?

We build dedicated B2B outbound and sales support functions that reach customers and retail points your field team can't, handling outreach, order intake, and ongoing customer follow-up as an extension of your sales organization.

Q3: How do you help us stand out from local competitors?

We combine local market and channel expertise with data-driven customer insight to identify where your differentiation actually resonates, then execute campaigns and CX improvements that make that difference visible to customers.