A Cost-Optimized Multilingual Offshore Hub for CX, BPO, and Engineering
OUR SOLUTIONS IN VIETNAM
What We Deliver from Vietnam.
Customer Experience (CX)
Local market customer support, telesales-driven market entry and expansion, and outbound B2B sales support
Multilingual Offshore BPO
Cost-optimized non-voice support delivered by Japanese, Korean, and Chinese-speaking professionals, alongside sales back office, corporate back office, and IT help desk services
System Development & Engineering
Offshore system development and design/engineering support, extending Vietnam's role beyond CX/BPO into technical and manufacturing-adjacent outsourcing
WHY TRANSCOSMOS
Why transcosmos in Vietnam?
Multilingual, Cost-Optimized Talent - Japanese, Korean, and Chinese-speaking professionals delivering high-quality, cost-competitive offshore support
12 Years of Japanese Non-Voice Offshore Experience - Dedicated teams since 2014 covering customer support through corporate back-office operations.
Proven Market Entry & Telesales Track Record - Rapid scale-up capability supporting new entrants' go-to-market in Vietnam.
Dual-Site Footprint - Headquarters in Hanoi plus operations in Ho Chi Minh City, ISO 27001-certified.
Expanding Beyond CX/BPO into Engineering - System development and design/engineering offshore capabilities complement core CX/BPO services