As a BPO partner deeply versed in China's fast-paced market dynamics, transcosmos has been driving business success since 1995, now serving over 350 companies with a workforce of 7,900 members. Our journey in China began with offshore development for the Japanese market, leveraging our team of 1,700 engineers to deliver high-quality yet cost-effective development services, and has expanded into comprehensive local business solutions. Today, we provide specialized services spanning contact centers, e-commerce, digital marketing, BPO, and system development, all tailored to China's unique cultural and regulatory landscape. Our distinctive advantage lies in developing China-specific solutions that address the market's unique characteristics, where global solutions often fall short, backed by strong partnerships with major local platform providers. We excel in supporting the entire consumer journey - from awareness and interest to purchase and loyalty - through integrated digital marketing, e-commerce, and contact center services, enhanced by diverse efficiency measures. By combining human expertise with innovative solutions, we continue to deliver efficient, high-satisfaction services that drive measurable business results in China's dynamic market environment.