End-to-End BPO and Engineering Support for a Regional Manufacturing Hub
OUR SOLUTIONS IN THAILAND
What We Deliver from Thailand.
Customer Experience (CX)
Multilingual customer support, e-commerce site build & operation, online promotion, and market research & analysis tailored to Thai consumer behavior.
Business Process Outsourcing (Sales Back Office & Corporate Functions)
Comprehensive back-office support spanning sales order processing, corporate back office (HR/finance operations), and IT help desk - freeing your teams to focus on core business growth.
Engineering & Manufacturing Support
Design and engineering BPO services for the automotive and manufacturing sectors, supporting product development, digitalization, and operational efficiency for industrial clients.
WHY TRANSCOSMOS
Why transcosmos in Thailand?
Manufacturing & Automotive Hub Expertise – As a leading regional manufacturing base, Thailand demands specialized support; transcosmos delivers design and engineering BPO services purpose-built for automotive and manufacturing clients.
Full-Spectrum BPO, Beyond Contact Centers – Sales back office, corporate back office, and IT help desk services delivered as one integrated outsourcing partner, reducing the need to manage multiple vendors.
17+ Years of Local Market Experience – Established in 2008, transcosmos Thailand has built nearly two decades of operational know-how in the Thai market.
Strategic Local Partnership – A joint venture with SAHA Group gives transcosmos Thailand a deep local network and a strong operational foundation across the Thai market.
Quality-Certified Operations – Certified to ISO 27001, ISO 9001, and COPC standards, ensuring information security, quality management, and contact center service excellence.