Operations Alone? Limited. Technology Alone? Incomplete.

transcosmos combines proven offshore operations expertise with cutting-edge AI across two strategic English hubs - Philippines for voice and complex operations, Indonesia for enterprise-scale non-voice. Enhanced by AI pronunciation technology and multilingual expansion tools, your English operation becomes a truly global resource.

HUB LINEUP

  • English HUB - Philippines

    Voice, complex operations, and first-time outsourcing.
    CEFR B2+ talent. 60–80% cost savings. Small pilots to enterprise scale.
    ISO 27001 / COPC & Six Sigma Certified.

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  • English Non-Voice HUB - Indonesia

    Enterprise-scale email, chat, and back-office support.
    1,000+ seats. 40% cost savings vs. Philippines. 75%+ CSAT.

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AI ENHANCEMENT

AI That Makes Your English Operation World-Class.

1. Real-Time Pronunciation Enhancement

AI pronunciation technology transforms offshore talent into native-quality speakers - eliminating the traditional accent concern while maintaining offshore cost efficiency. Your customers hear native-level English. You keep offshore economics.

2. Multilingual Expansion

Advanced multilingual AI tools empower English operators to serve multiple languages efficiently - turning your core English team into a global multilingual resource. One team. Many markets.

KEY METRICS

  • 19,000+

    English-Speaking Professionals


  • 1,000+

    Non-Voice Seats

  • 60-80%

    Cost Savings vs. Onshore

  • 75%+

    Average CSAT Score

Ready to Build Your English Operations with AI Advantage?

Contact Us