News
Revolutionizing Customer Care: Global AI and Ch...
In wealthy countries like Japan, AI and chatbots are new game-changers regarding customer care. As a result, AI sales worldwide are expected to...
Revolutionizing Customer Care: Global AI and Ch...
In wealthy countries like Japan, AI and chatbots are new game-changers regarding customer care. As a result, AI sales worldwide are expected to...
Reviewing Customer Support Challenges in the To...
The tourism industry must provide exceptional customer service to keep its foothold in the global market. However, since the epidemic, there has been an increase in customer service standards and...
Reviewing Customer Support Challenges in the To...
The tourism industry must provide exceptional customer service to keep its foothold in the global market. However, since the epidemic, there has been an increase in customer service standards and...
Reviewing Customer Support Challenges in Retail...
Retail businesses are going through some big changes regarding online shopping and the customer experience. Retail e-commerce sales globally jumped from $1,336 trillion in 2014 to $4,280 trillion in 2020....
Reviewing Customer Support Challenges in Retail...
Retail businesses are going through some big changes regarding online shopping and the customer experience. Retail e-commerce sales globally jumped from $1,336 trillion in 2014 to $4,280 trillion in 2020....
Outsourcing Customer Service to Retain and Grow...
The internet and use of mobile devices have permanently changed the merchant and client experience. Support is expected beyond 8:00 to 5:00, Monday through Friday, and customers want their concerns...
Outsourcing Customer Service to Retain and Grow...
The internet and use of mobile devices have permanently changed the merchant and client experience. Support is expected beyond 8:00 to 5:00, Monday through Friday, and customers want their concerns...
How Technology is Reshaping Work From Home
The rules are changing for the ways employees do their jobs. Is your company ready? Call centers have transformed the way they operate over the last year with many reinventing...
How Technology is Reshaping Work From Home
The rules are changing for the ways employees do their jobs. Is your company ready? Call centers have transformed the way they operate over the last year with many reinventing...