Customer Support

Scaling Customer Support for Global Markets: Lessons from China’s BPO Industry

Scaling Customer Support for Global Markets: Le...

Modern customers have more complex and diverse expectations. These days, customers from all across the globe expect a lot more from customer service than just being helpful and reliable. They...

Scaling Customer Support for Global Markets: Le...

Modern customers have more complex and diverse expectations. These days, customers from all across the globe expect a lot more from customer service than just being helpful and reliable. They...