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Tag: Japan

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Navigating the Digital Customer Journey: Case Studies...

Businesses in the modern digital era that want to increase customer engagement must have a firm grasp of the customer journey. “Digital customer journey” is a phenomenon where customers engage with a business...

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US vs. Japan – The Key Difference...

There are some customer service standards that apply everywhere across the globe, whether you live in China, Korea, Japan, or the US. The customer service industry relies on people with strong listening and...

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Revolutionizing Customer Care: Global AI and Chatbot...

In wealthy countries like Japan, AI and chatbots are new game-changers regarding customer care. As a result, AI sales worldwide are expected to grow significantly in the next few years. Forecasts indicate that...

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