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Outsourcing Customer Service to Retain and Grow...
The internet and use of mobile devices have permanently changed the merchant and client experience....
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Why Call Center Outsourcing is the Best...
The staffing and management costs of an internal call center can make or break a...
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How a Pandemic has Changed Payment Needs...
Covid-19 marked a significant shift in consumer behavior. As retailers scrambled to fulfill social distancing...
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The COVID-19 Effect on the E-commerce Vertical...
How industries are choosing to respond, if they can at all, and how some thrived....
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How Technology is Reshaping Work From Home
The rules are changing for the ways employees do their jobs. Is your company ready?...
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Happy New Year 2021
Happy New Year to you all. Although the year has changed, the effects of COVID-19...
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How COVID-19 is affecting e-commerce
The global epidemic of COVID-19 has had a significant impact on consumer’s purchasing behavior, and...
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CCPA（California Consumer Privacy Act）
The California Consumer Privacy Act (CCPA), a consumer privacy law, is about to go into...
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Chatbot
The use of chatbots in US e-commerce is now the norm, and all well-known companies...
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E-commerce marketing during COVID-19
While COVID-19 has stalled economic activity around the world, e-commerce seems to be an exception....
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