12
October
Outsourcing Customer Service to Retain and Grow Revenue
October 12, 2021
The internet and use of mobile devices have permanently changed the merchant and client experience. Support is expected beyond 8:00 to 5:00, Monday through Friday, and customers want their concerns addressed across multiple channels.
Outsourcing call centers has become an important modern business strategy, and there are many financial benefits that can result from such a move. Here are some ways outsourcing can help your bottom line.
