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Tag: ecommerce
Reviewing Customer Support Challenges in Retail and...
Retail businesses are going through some big changes regarding online shopping and the customer experience. Retail e-commerce sales globally jumped from $1,336 trillion in 2014 to $4,280 trillion in 2020. It doesn’t stop...
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How to Enter the Retail Market in...
When looking to expand your retail business into Asia, the most developed country is Japan, which presents many options for retailers. With an expected sales of US$125,121.6 million by the end of 2023,...
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CCPA（California Consumer Privacy Act）
The California Consumer Privacy Act (CCPA), a consumer privacy law, is about to go into effect in California. The law applies not only to companies with physical stores in California, but also to...
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Chatbot
The use of chatbots in US e-commerce is now the norm, and all well-known companies operate chatbots. For those who are interested in the chatbot environment there, here some examples of how certain...
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