As an organization focused on customer experience, the measure of our success is always based on the satisfaction of our clients, customers, and employees.
Launching in 1966, transcosmos has grown to be a global leader in customer experience with over 58,000 employees across 30 countries. Our success and growth can be attributed to our outstanding team members and innovative use of technology to both improve our client’s customer experience and optimize operational costs.
transcosmos currently offers Cost Optimization Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management, etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing, etc.)
3-25-18, Shibuya, Shibuya-ku, Tokyo 150-8530 Japan
Since initially expanding our services beyond Japan, transcosmos has focused on creating a global platform capable of servicing our clients regardless of their geography or demographic needs.
Whether you need help launching a single product in a specific country or are looking for a global provider to manage your customer experience from demand generation to post-sales customer support, transcosmos has a solution for you.