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How Technology is Reshaping Work From Home

The rules are changing for the ways employees do their jobs. Is your company ready? Call centers have transformed the way they operate over the last year with many reinventing themselves virtually....

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The COVID-19 Effect on the E-commerce Vertical Market

How industries are choosing to respond, if they can at all, and how some thrived. The coronavirus pandemic has made everything from revenue forecasts to marketing styles to scheduling employee vacations a...

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Happy New Year 2021

Happy New Year to you all. Although the year has changed, the effects of COVID-19 from last year have not yet subsided around the world, but last year was a year of...

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CCPA(California Consumer Privacy Act)

The California Consumer Privacy Act (CCPA), a consumer privacy law, is about to go into effect in California. The law applies not only to companies with physical stores in California, but also...

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Chatbot

The use of chatbots in US e-commerce is now the norm, and all well-known companies operate chatbots. For those who are interested in the chatbot environment there, here some examples of how...

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E-commerce marketing during COVID-19

While COVID-19 has stalled economic activity around the world, e-commerce seems to be an exception. Online sales continue to grow in the US with corporations accelerating their efforts to improve the online...

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How COVID-19 is affecting e-commerce

The global epidemic of COVID-19 has had a significant impact on consumer’s purchasing behavior, and e-commerce is no exception. As the pandemic situation changes, the online purchasing landscape has changed along with...

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